Refund Policy
Use this guide from Sun Bum to review returns, exchanges, and refunds. This page applies specifically to sunbkm.shop.
Sun Bum: order problems
This order problems section covers orders and visits through sunbkm.shop for Sun Bum. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Our approach at Sun Bum to starting a request
This starting a request section covers orders and visits through sunbkm.shop for Sun Bum. A return or exchange begins when you, contact us at Support@Sunbkm.shop before sending the item. Once the request is approved, Sun Bum will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Details from Sun Bum on eligibility
Sun Bum publishes this eligibility guidance for customers using sunbkm.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Sun Bum: exceptions
This exceptions section covers orders and visits through sunbkm.shop for Sun Bum. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at Sun Bum to refund timing
Customers using sunbkm.shop can rely on the following Sun Bum guidance about refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
What Sun Bum customers should know about condition of returns
The following condition of returns guidance applies to the Sun Bum storefront at sunbkm.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Our approach at Sun Bum to support
This support section covers orders and visits through sunbkm.shop for Sun Bum. For return or exchange assistance, contact Support@Sunbkm.shop or 6177129756.
Merchant Information
Business name: Sun Bum
Brand name: Sun Bum
Email: Support@Sunbkm.shop
Phone: 6177129756
Physical address: 929 Park Ave, Cranston, Rhode Island, 02910, United States